A practical resource for B2B technology teams

Why do good products struggle to gain commercial traction?

Usually, the problem is not one isolated campaign. It is a break somewhere between customer insight, product value, sales execution and adoption.

Start with the symptom

Where is your GTM system breaking?

Choose the problem that sounds most familiar. Each path points to the questions most useful at that stage.

Free framework

The B2B GTM Friction Map

A simple way to separate symptoms from causes. A downstream conversion or adoption problem can begin with an unresolved issue earlier in the system.

01

Market clarity

Are you solving an important problem for a defined customer?

02

Value clarity

Can buyers understand why the product matters and why they should choose it?

03

Commercial activation

Can marketing and sales identify, educate and progress the right accounts?

04

Customer adoption

Can customers reach value and repeat the behaviour that creates it?

Use the GTM diagnostic →
Practical guides

Go deeper on the problem.

Created by

Ivan Michel Serrano

Product marketing and GTM leader with 15+ years in technology and more than a decade across APAC. I have built product marketing capabilities, led international growth, scaled B2B software and taken a fintech venture from idea to revenue.

A useful exchange

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